Frequently Asked Questions (FAQ)
What Documents do I need to Sign Up?
For Selling Airtime, Electricity & Vouchers - Company Registration Documents
- ID / Passport
- Proof of Address
For Card Acceptance For Wallet Settlement (Settlement to your Top it Up Wallet) - Company Registration Documents
- ID / Passport
- Proof of Address
For Bank Settlement (Settlement to your Bank Account) - Company Registration Documents
- ID / Passport
- Proof of Address
- 3 Months Bank Statement
- Bank Account Confirmation
How do I know if I can buy electricity from Top it Up?
Contact us on Whatsapp or Email and send us your meter number or area and we will get back to you.
* We service a majority of the municipalities across South Africa.
Can I have more than one device?
Top it Up supports retailers of all sizes and formats. Multiple devices can be given to a store, depending on turnover.
And yes, we have many stores that have multiple devices.
Where can I deposit money into Top it Up's account?
You can make a Deposit at Banks and Major Retailers